Remember the 30-minute guarantee?

No, not that old Dominos Pizza ad campaign. Much more recently, Jocelyn Benson, then a candidate for Secretary of State, offered voters a 30-minute guarantee of her own.

This column originally appeared in the Detroit News.

Customer service still matters, no matter how little some politicians care.

The pandemic has changed the way businesses and their team members interact with customers. We’ve seen companies and creative workers pioneer new and dynamic ways to meet needs: curbside pick-up, touch-free delivery, customized experiences. Michigan residents in the private sector have quickened, simplified and improved the experience for customers over the last year, in many cases delivering more for less.

There are terrible ideas, and then there was Secretary of State Jocelyn Benson’s latest request to the United State Senate.

Benson testified Wednesday in support of a series of hyper-partisan election “reforms” that would politicize elections administration and strip Michigan of its ability to conduct its own elections.

Last June, my friends at the Honest Elections Project and I took Jocelyn Benson to court and this week we held her accountable.

Our federal lawsuit sought to force the Secretary of State to comply with the National Voter Registration Act.

The election is over. The results are in, and here in Michigan, they’re not going to change.

What should, though, is the way Secretary of State Jocelyn Benson handles worries, accusations, claims and sworn affidavits about mistakes, fraud and malfeasance during the vote counting process.

This column originally appeared in The Detroit News.

Donald Trump lost Michigan; we accept this.

Trump's loss and the swirl of controversy around it has handed Secretary of State Jocelyn Benson a unique opportunity, the no risk kind, and all upside with voters.

Will Benson seize this opportunity? To borrow an election night colloquialism, early returns don't look good.

Four days until Election Day, and Secretary of State Jocelyn Benson keeps the tally running.

No, not the tally of votes – those won’t be counted until Tuesday night.

The integrity and security of our elections has been under constant attack by radical Leftists in Michigan and around the country.

Jocelyn Benson isn’t taking election integrity seriously, and voters are noticing.

This column originally appeared in The Detroit News.

Michigan has an election integrity problem. Without an urgent address from the secretary of state, it may boil over into an election integrity crisis. Worse, Secretary of State Jocelyn Benson and some prominent election officials appear to be intentionally undermining solutions.

Chronic election integrity debacles in places like Detroit, Flint and Southfield have Michigan voters questioning the outcome of an election that’s still six-and-a-half weeks away. Instead of fixing problems, Benson’s typical response has been to tell voters they should expect problems and delays on election night.