Bad enough that Jocelyn Benson failed her own “transparency” test, making headlines for attaching expensive price tags to FOIA requests. Her department has consistently refused to answer FOIA requests in a timely or complete manner. (The department estimated one of our requests would be completed in 2-3 weeks… and that has now grown to 2-3 months. We’re still waiting!)
Now, the beleaguered Benson is making headlines for severe wait times at the Secretary of State’s branch offices. She campaigned on a 30-minute guarantee but refused to give answers on the campaign trail of how she would accomplish that lofty goal, or what the penalty would be if she didn’t attain it. According to an investigative report by Bridge Magazine, not only has she not even come close to her goal of 30 minutes – wait times have actually gotten LONGER on her watch.
She’s quick to point out, if you don’t want to wait, you can just make an appointment. Which means, instead of waiting 2 or 3 hours in line… you can just wait a week or two for an available window – if you can find one. Wait times in the Lansing area ranged from 9 to 13 days, to not being available at all.
If you’re waiting for Jocelyn Benson to keep any of her campaign promises, don’t hold your breath. You could be waiting a long, long time.